Security Roles
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System Administrator
The System Administrator has complete control over the environment and can add or remove users from other Security Roles.
Enterprise Service Management-Super Admin
Enterprise Service Management-Super Admin has full access to the application.
Enterprise Service Management Fulfiller
Enterprise Service Management Fulfiller can read, create, update the record but cannot delete the record and have only read access in the Administration Section.
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IT Service Management (ITSM)
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