A dashboard is a collection of reports whether labelled as “Easy” or “Advance” into a logical grouping that supplies business or technical information to specific users.
After any report type is created it may now be associated to the webpage for viewing. As best practice a strategic and insightful dashboard has between 4 to 6 reports. These reports supply a very targeted view of the data being collected and seen. Thus, aiding a company to make informed decisions whether from a business or technical perspective to keep guidance on a company’s ITIL journey.