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Name, Type, Support Group, Approval Group, Business Approval Group
Accessories
Field | Description |
|---|---|
Name | Describes the Accessory |
Approval Group | Group which can authorize changes |
Asset | Association to the Asset record |
Assigned To | Establishes direct ownership |
Business Approval Group | Group that provides business authorization |
Category | Used for reporting and grouping |
Criticality | Establishes business importance |
End of Service Life | Date at which to retire |
Environment | Where the Configuration Item operates |
Host Name | Reference Naming Convention |
Installed | Date device was placed into service |
IP Address | Network Identification |
Model | Associated Vendor Naming convention |
Description | Notes that are specific to the Configuration Item |
Owned By | Group which has the final say |
Status | Current Condition |
Support Group | Group that performs maintenance |
Vendor | Company that manufactured |
Version | Current level |
Type | Type of CI |
Location | Specifies the location where CI is located |

Applications
Field | Description |
|---|---|
Additional Detail | Notes that are specific to the Configuration Item |
Approval Group | Group which can authorize changes |
Business Approval Group | Group that provides business authorization |
Category | Used for reporting and grouping |
Criticality | Establishes business importance |
Environment | Where the Configuration Item operates |
Host Name | Reference Naming Convention |
Installed | Date device was placed into service |
IP Address | Network Identification |
Model | Associated Vendor Naming convention |
Name | Describes the Configuration Item |
Owned By | Group which has the final say |
Status | Current Condition |
Support Group | Group that performs maintenance |
TCP Port(s) | Connectivity channels used for communication |
Vendor | Company that manufactured |
Version | Current level |
Warranty Expiration | Date vendor support terminates |
Type | Type of CI |
Location | Specifies the location where CI is located |

AWS
Field | Description |
|---|---|
Approval Group | Group which can authorize changes |
Business Approval Group | Group that provides business authorization |
Category | Used for reporting and grouping |
Criticality | Establishes business importance |
Description | Description |
End of Service Life | Date at which to retire |
Environment | Where the Configuration Item operates |
Installed | Date device was placed into service |
Name | Describes the Configuration Item |
Owned By | Group which has the final say |
Status | Current Condition |
Support Group | Group that performs maintenance |
Vendor | Company that manufactured |
Version | Current level |
Warranty Expiration | Date vendor support terminates |
Type | Type of CI |
Location | Specifies the location where CI is located |

Azure
Field | Description |
|---|---|
Approval Group | Group which can authorize changes |
Business Approval Group | Group that provides business authorization |
Category | Used for reporting and grouping |
Criticality | Establishes business importance |
Description | Description |
End of Service Life | Date at which to retire |
Environment | Where the Configuration Item operates |
Installed | Date device was placed into service |
Name | Describes the Configuration Item |
Owned By | Group which has the final say |
Status | Current Condition |
Support Group | Group that performs maintenance |
Vendor | Company that manufactured |
Version | Current level |
Warranty Expiration | Date vendor support terminates |
Type | Type of CI |
Location | Specifies the location where CI is located |

Discovery of Azure Resources
The system is integrated with Ops Ramp platform which performs the discovery of the Azure Resources. The platform fetches the discovered resources to be populated in the Azure CMDB class with the required resource details.


Business Application
Field | Description |
|---|---|
Approval Group | Group which can authorize changes |
Business Approval Group | Group that provides business authorization |
Category | Used for reporting and grouping |
Criticality | Establishes business importance |
Description | Description |
End of Service Life | Date at which to retire |
Environment | Where the Configuration Item operates |
Installed | Date device was placed into service |
Name | Describes the Configuration Item |
Owned By | Group which has the final say |
Status | Current Condition |
Support Group | Group that performs maintenance |
Vendor | Company that manufactured |
Version | Current level |
Warranty Expiration | Date vendor support terminates |
Type | Type of CI |
Location | Specifies the location where CI is located |

Cloud
Field | Description |
|---|---|
Approval Group | Group which can authorize changes |
Business Approval Group | Group that provides business authorization |
Category | Used for reporting and grouping |
Criticality | Establishes business importance |
Description | Description |
End of Service Life | Date at which to retire |
Environment | Where the Configuration Item operates |
Installed | Date device was placed into service |
Name | Describes the Configuration Item |
Owned By | Group which has the final say |
Status | Current Condition |
Support Group | Group that performs maintenance |
Vendor | Company that manufactured |
Version | Current level |
Warranty Expiration | Date vendor support terminates |
Type | Type of CI |
Location | Specifies the location where CI is located |

Cluster
Field | Description |
|---|---|
Approval Group | Group which can authorize changes |
Business Approval Group | Group that provides business authorization |
Category | Used for reporting and grouping |
Criticality | Establishes business importance |
Description | Description |
End of Service Life | Date at which to retire |
Environment | Where the Configuration Item operates |
Installed | Date device was placed into service |
IP Address | Network Identification |
Name | Describes the Configuration Item |
Owned By | Group which has the final say |
Status | Current Condition |
Support Group | Group that performs maintenance |
Vendor | Company that manufactured |
Version | Current level |
Warranty Expiration | Date vendor support terminates |
Type | Type of CI |
Location | Specifies the location where CI is located |

Cluster Node
Field | Description |
|---|---|
Approval Group | Group which can authorize changes |
Business Approval Group | Group that provides business authorization |
Category | Used for reporting and grouping |
Criticality | Establishes business importance |
Description | Description |
End of Service Life | Date at which to retire |
Environment | Where the Configuration Item operates |
Installed | Date device was placed into service |
IP Address | Network Identification |
Name | Describes the Configuration Item |
Owned By | Group which has the final say |
Status | Current Condition |
Support Group | Group that performs maintenance |
Vendor | Company that manufactured |
Version | Current level |
Warranty Expiration | Date vendor support terminates |
Type | Type of CI |
Location | Specifies the location where CI is located |

Communication Device
Field | Description |
|---|---|
Approval Group | Group which can authorize changes |
Assigned To | Establishes direct ownership |
Business Approval Group | Group that provides business authorization |
Category | Used for reporting and grouping |
Criticality | Establishes business importance |
Description | Description |
End of Service Life | Date at which to retire |
Environment | Where the Configuration Item operates |
IP Address | Network Identification |
Name | Describes the Configuration Item |
Owned By | Group which has the final say |
Status | Current Condition |
Support Group | Group that performs maintenance |
Vendor | Company that manufactured |
Version | Current level |
Warranty Expiration | Date vendor support terminates |
Type | Type of CI |
Location | Specifies the location where CI is located |

Computer
Field | Description |
|---|---|
Approval Group | Group which can authorize changes |
Asset | Association to the Asset record |
Assigned To | Establishes direct ownership |
Business Approval Group | Group that provides business authorization |
Category | Used for reporting and grouping |
Criticality | Establishes business importance |
Description | Description |
End of Service Life | Date at which to retire |
Environment | Where the Configuration Item operates |
Installed | Date device was placed into service |
Name | Describes the Configuration Item |
Owned By | Group which has the final say |
Status | Current Condition |
Support Group | Group that performs maintenance |
Vendor | Company that manufactured |
Version | Current level |
Warranty Expiration | Date vendor support terminates |
Type | Type of CI |
Location | Specifies the location where CI is located |


Data Center
Field | Description |
|---|---|
Approval Group | Group which can authorize changes |
Asset | Association to the Asset record |
Assigned To | Establishes direct ownership |
Business Approval Group | Group that provides business authorization |
Category | Used for reporting and grouping |
Criticality | Establishes business importance |
Description | Description |
End of Service Life | Date at which to retire |
Environment | Where the Configuration Item operates |
Installed | Date device was placed into service |
Lease Expiration | Contract end date |
Location | Geographic place |
Name | Describes the Configuration Item |
Owned By | Group which has the final say |
Power Consumption | Numerical Electrical Usage |
Status | Current Condition |
Support Group | Group that performs maintenance |
Vendor | Company that manufactured |
Version | Current level |
Warranty Expiration | Date vendor support terminates |
Type | Type of CI |
Location | Specifies the location where CI is located |

Database
Field | Description |
|---|---|
Approval Group | Group which can authorize changes |
Asset | Association to the Asset record |
Business Approval Group | Group that provides business authorization |
Category | Used for reporting and grouping |
Criticality | Establishes business importance |
Description | Description |
End of Service Life | Date at which to retire |
Environment | Where the Configuration Item operates |
Installed | Date device was placed into service |
Name | Describes the Configuration Item |
Owned By | Group which has the final say |
Status | Current Condition |
Support Group | Group that performs maintenance |
Vendor | Company that manufactured |
Version | Current level |
Warranty Expiration | Date vendor support terminates |
Type | Type of CI |
Location | Specifies the location where CI is located |

Data Center Zone
Field | Description |
|---|---|
Approval Group | Group which can authorize changes |
Business Approval Group | Group that provides business authorization |
Category | Used for reporting and grouping |
Description | Description |
End of Service Life | Date at which to retire |
Floor Space | Total allotted area |
Floor Space in Use | Total consumed area from Floor Space |
Installed | Date device was placed into service |
Lease Expiration | Contract end date |
Location | Geographic place |
Name | Describes the Configuration Item |
Owned By | Group which has the final say |
Power Consumption | Numerical Electrical Usage |
Status | Current Condition |
Support Group | Group that performs maintenance |
Vendor | Company that manufactured |
Type | Type of CI |
Location | Specifies the location where CI is located |

Facilities
Field | Description |
|---|---|
Approval Group | Group which can authorize changes |
Asset | Association to the Asset record |
Business Approval Group | Group that provides business authorization |
Category | Used for reporting and grouping |
Criticality | Establishes business importance |
Description | Description |
End of Service Life | Date at which to retire |
Environment | Where the Configuration Item operates |
Installed | Date device was placed into service |
Maintenance Schedule | When services are conducted |
Name | Describes the Configuration Item |
Owned By | Group which has the final say |
Status | Current Condition |
Support Group | Group that performs maintenance |
Vendor | Company that manufactured |
Version | Current level |
Warranty Expiration | Date vendor support terminates |
Type | Type of CI |
Location | Specifies the location where CI is located |

Google Cloud
Field | Description |
|---|---|
Approval Group | Group which can authorize changes |
Asset | Association to the Asset record |
Business Approval Group | Group that provides business authorization |
Category | Used for reporting and grouping |
Criticality | Establishes business importance |
Description | Description |
End of Service Life | Date at which to retire |
Environment | Where the Configuration Item operates |
Installed | Date device was placed into service |
Name | Describes the Configuration Item |
Owned By | Group which has the final say |
Status | Current Condition |
Support Group | Group that performs maintenance |
Vendor | Company that manufactured |
Version | Current level |
Warranty Expiration | Date vendor support terminates |
Type | Type of CI |
Location | Specifies the location where CI is located |

Hardware
Field | Description |
|---|---|
Approval Group | Group which can authorize changes |
Asset | Association to the Asset record |
Asset Tag | Unique Company Identifier |
Business Approval Group | Group that provides business authorization |
Category | Used for reporting and grouping |
Criticality | Establishes business importance |
Description | Description |
End of Service Life | Date at which to retire |
Environment | Where the Configuration Item operates |
External ID | Reference to outside system |
Installed | Date device was placed into service |
IP Address | Network Identification |
Location | Geographic place |
MAC Address | Unique connectivity location |
Maintenance Schedule | When services are conducted |
Model | Associated Vendor Naming convention |
Monitored | Determines watched or unwatched |
Name | Describes the Configuration Item |
Operating System | Software running the device |
OS Version | Unique reference to Operating System |
Owned By | Group which has the final say |
Serial Number | Unique vendor Identification |
Source | Data supplier |
Status | Current Condition |
Sub Status | Unique Condition |
Support Group | Group that performs maintenance |
Type | Type of CI |
Vendor | Company that manufactured |
Version | Current level |
Virtual | Determines Physical or Simulated |
Warranty Expiration | Date vendor support terminates |
Location | Specifies the location where CI is located |

Load Balancer
Field | Description |
|---|---|
Approval Group | Group which can authorize changes |
Asset | Association to the Asset record |
Asset Tag | Unique Company Identifier |
Business Approval Group | Group that provides business authorization |
Category | Used for reporting and grouping |
Criticality | Establishes business importance |
Description | Description |
End of Service Life | Date at which to retire |
Environment | Where the Configuration Item operates |
Host Name | Reference Naming Convention |
Installed | Date device was placed into service |
Model | Associated Vendor Naming convention |
Name | Describes the Configuration Item |
Owned By | Group which has the final say |
Serial Number | Unique vendor Identification |
Status | Current Condition |
Support Group | Group that performs maintenance |
Vendor | Company that manufactured |
Version | Current level |
Warranty Expiration | Date vendor support terminates |
Type | Type of CI |
Location | Specifies the location where CI is located |

Network Gear
Field | Description |
|---|---|
Approval Group | Group which can authorize changes |
Asset | Association to the Asset record |
Asset Tag | Unique Company Identifier |
Attributes | Unique Parameters |
Bandwidth | Maximum speed |
Business Approval Group | Group that provides business authorization |
Can Hub IP | Able to Hub |
Can Partition VLAN | Able to VLAN |
Can Route IP | Able to Route IP |
Can Switch IP | Able to Switch IP |
Category | Used for reporting and grouping |
Channels | Total number of Channels |
CPU Core Count | Total Core |
CPU Count | Total CPU |
CPU Manufacturer | Vendor |
CPU Speed | Maximum Throughput |
CPU Type | Vendor Name |
Criticality | Establishes business importance |
Description | Description |
Disk Space | Total Disk Space |
End of Service Life | Date at which to retire |
Environment | Where the Configuration Item operates |
Firmware Manufacturer | Vendor |
Firmware Version | Vendor Identifier |
Installed | Date device was placed into service |
Maintenance Schedule | When services are conducted |
Support Group | Group that performs maintenance |
Model | Associated Vendor Naming convention |
Name | Describes the Configuration Item |
Operating System | Software running the device |
OS Version | Unique reference to Operating System |
Owned By | Group which has the final say |
Physical Interface Count | Total Physical Interface Count |
Ports | Total Ports |
RAM | Total RAM |
Range | Connectivity address(s) |
Serial Number | Unique vendor Identification |
SNMP System Location | Where located |
Source | Data supplier |
Status | Current Condition |
Vendor | Company that manufactured |
Version | Current level |
Virtual | Determines Physical or Simulated |
Warranty Expiration | Date vendor support terminates |
Type | Type of CI |
Location | Specifies the location where CI is located |

Rack
Field | Description |
|---|---|
Approval Group | Group which can authorize changes |
Asset Tag | Unique Company Identifier |
Business Approval Group | Group that provides business authorization |
Datacenter | Physical building |
Description | Description |
Environment | Where the Configuration Item operates |
Floor | Location in building |
Footprint | Total space used |
Installed | Date device was placed into service |
Location | Geographic place |
Name | Describes the Configuration Item |
Owned By | Group which has the final say |
Power Consumption | Numerical Electrical Usage |
Rack Units | Total Rack shelves |
Status | Current Condition |
Support Group | Group that performs maintenance |
Vendor | Company that manufactured |
Warranty Expiration | Date vendor support terminates |
Type | Type of CI |
Location | Specifies the location where CI is located |

Servers
Field | Description |
|---|---|
Approval Group | Group which can authorize changes |
Asset | Association to the Asset record |
Asset Tag | Unique Company Identifier |
Attributes | Unique Parameters |
Business Approval Group | Group that provides business authorization |
Category | Used for reporting and grouping |
CPU Core Count | Total Core |
CPU Count | Total CPU |
CPU Speed | Maximum Throughput |
Criticality | Establishes business importance |
Description | Description |
Disk Space | Total Disk Space |
End of Service Life | Date at which to retire |
Environment | Where the Configuration Item operates |
Firmware Version | Vendor Identifier |
FQDN | Fully Qualified Domain Name, Exact location in the DNS tree hierarchy |
Installed | Date device was placed into service |
IP Address | Network Identification |
MAC Address | Unique connectivity location |
Maintenance Schedule | When services are conducted |
Model | Associated Vendor Naming convention |
Monitored | Determines watched or unwatched |
Name | Describes the Configuration Item |
Operating System | Software running the device |
OS Domain | Location of the central domain |
OS Version | Unique reference to Operating System |
Owned By | Group which has the final say |
RAM | Total RAM |
Serial Number | Unique vendor Identification |
Source | Data supplier |
Status | Current Condition |
Support Group | Group that performs maintenance |
Vendor | Company that manufactured |
Virtual | Determines Physical or Simulated |
Warranty Expiration | Date vendor support terminates |
Type | Type of CI |
Location | Specifies the location where CI is located |

Service
Field | Description |
|---|---|
Service | Offering |
Name | Name |
Type | Type of CI |
Location | Specifies the location where CI is located |
Support Group | Group that performs maintenance |
Business Approval Group | Group that provides business authorization |
Approval Group | Group which can authorize changes |

Software
Field | Description |
|---|---|
Approval Group | Group which can authorize changes |
Business Approval Group | Group that provides business authorization |
Category | Used for reporting and grouping |
Criticality | Establishes business importance |
Description | Description |
End of Service Life | Date at which to retire |
Environment | Where the Configuration Item operates |
Installed | Date device was placed into service |
Installed On | Where installed |
IP Address | Network Identification |
License Count | Total number licenses |
Name | Describes the Configuration Item |
Owned By | Group which has the final say |
Serial Number | Unique vendor Identification |
Status | Current Condition |
Support Group | Group that performs maintenance |
Vendor | Company that manufactured |
Version | Current level |
Type | Type of CI |
Warranty Expiration | Date vendor support terminates |
Location | Specifies the location where CI is located |

Storage
Field | Description |
|---|---|
Approval Group | Group which can authorize changes |
Business Approval Group | Group that provides business authorization |
Category | Used for reporting and grouping |
Criticality | Establishes business importance |
Description | Description |
End of Service Life | Date at which to retire |
Environment | Where the Configuration Item operates |
Host Name | Reference Naming Convention |
Installed | Date device was placed into service |
IP Address | Network Identification |
License Count | Total number licenses |
Name | Describes the Configuration Item |
Owned By | Group which has the final say |
Serial Number | Unique vendor Identification |
Status | Current Condition |
Support Group | Group that performs maintenance |
Vendor | Company that manufactured |
Version | Current level |
Warranty Expiration | Date vendor support terminates |
Type | Type of CI |
Location | Specifies the location where CI is located |

VMWare
Field | Description |
|---|---|
Approval Group | Group which can authorize changes |
Asset | Association to the Asset record |
Business Approval Group | Group that provides business authorization |
Category | Used for reporting and grouping |
Criticality | Establishes business importance |
Description | Description |
End of Service Life | Date at which to retire |
Environment | Where the Configuration Item operates |
Host Name | Reference Naming Convention |
Installed | Date device was placed into service |
Model | Associated Vendor Naming convention |
Name | Describes the Configuration Item |
Owned By | Group which has the final say |
Status | Current Condition |
Support Group | Group that performs maintenance |
Vendor | Company that manufactured |
Version | Current level |
Type | Type of CI |
Location | Specifies the location where CI is located |

Virtual Machine
Field | Description |
|---|---|
Approval Group | Group which can authorize changes |
Asset | Association to the Asset record |
Business Approval Group | Group that provides business authorization |
Category | Used for reporting and grouping |
Criticality | Establishes business importance |
Description | Description |
End of Service Life | Date at which to retire |
Environment | Where the Configuration Item operates |
Host Name | Reference Naming Convention |
Installed | Date device was placed into service |
IP Address | Network Identification |
Model | Associated Vendor Naming convention |
Name | Describes the Configuration Item |
Owned By | Group which has the final say |
Status | Current Condition |
Support Group | Group that performs maintenance |
Vendor | Company that manufactured |
Version | Current level |
Type | Type of CI |
Location | Specifies the location where CI is located |

CI Type
Types of CI for any CMDB class can be added in this entity.

Fields | Description |
|---|---|
Name | Name of the type of CI. |
Class | Class of CMDB. |
Approval Group | Default Approval Group for a particular CI Type. |
Support Group | Default Support Group for a particular CI Type. |
Business Approval Group | Default Business Approval Group for a particular CI Type. |
Default Status | Default Status for a particular CI Type. |
Active | Defines the status of CI Type whether Active or Inactive. |
Configuration Item Relationships
Description
It is used to describe the relationship between CMDB classes. When reviewing the Configuration Item Relationships within the CMDB one can now visualize the inter-dependencies between the Configuration Items, and in the case of a failure, the impact caused on another Configuration Item can be identified.
Usage:
It constitutes the relationship between the two CMDB Classes and describes how Configuration Items are interlinked between each other using a Parent Configuration Item and Child Configuration Item linkage.
Save: It saves the Configuration Item relationship record into the entity.
Save & Close: It saves the Configuration Item relationship record into the entity and navigate back to list view.
New: It is used to create new record in Configuration Item Relationship Entity.

Parent, Relationship, Child
Field | Description |
|---|---|
Parent | Higher level Configuration Item which is lookup to all the CMDB entities. |
Relationship | Describes the connection between Parent and Child Configuration Item List connections:
|
Child | Lower-level Configuration Item which is lookup to all the CMDB entities. |
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