EXM Portal Mobile View
The Edge is your gateway to a seamless and user-centric IT Service Management (ITSM) experience. This versatile platform empowers users to effortlessly perform a range of essential tasks, all from the convenience of their mobile devices. With The Edge, you can:
- Initiate Incidents with Ease Report issues, problems, and incidents promptly, ensuring swift and effective responses from your IT support team.
- Track Incident Progress: Stay in the loop and track the status of your reported incidents, providing transparency and peace of mind.
- Request Catalog Items: Browse and request catalog items, streamlining your access to the resources and services you need.
- Access Knowledge Articles: Get immediate access to insightful knowledge articles that can assist you in resolving common problems and questions.
The Edge has been meticulously designed to provide users with a highly satisfying and efficient experience. With its intuitive interface and mobile accessibility, it ensures that your interactions with ITSM processes are not only hassle-free but also immensely rewarding. Experience ITSM like never before with The Edge.
Users can access the EXM Portal's Login page and get information on how to submit an incident, check the status of an existing incident, and view announcements about outages and service disruptions.
Users will be prompted to log in via a pop-up window that appears when they click the Sign In button.
Logging in to the portal using an organization account gives users access to the portal.
