Roles & Licenses

Welcome to the Roles & Licenses section of our ITSM application documentation, where we provide a comprehensive understanding of the key components essential for effective user management and security within your Dynamics environment. As businesses increasingly rely on ITSM for their day-to-day operations, it becomes paramount to ensure the seamless functioning of these pivotal aspects. This documentation is your guiding light in achieving that goal.

Managing user roles and licenses is not just a routine administrative task; it's an integral part of securing your organization's data, maintaining regulatory compliance, and optimizing resource utilization. In this section, we will delve into the Users, Security Roles, Roles, and User Licenses segments, offering an in-depth look at each component's role and significance in your ITSM environment.

Understanding and effectively managing these aspects is essential for ensuring the smooth operation and security of your organization's IT service management.

To access Roles & Licenses section in ExM App, navigate to Roles & Licenses in the left navigation.