Hardware Asset

Create Hardware Asset

Click on "New" button on the top ribbon of the view by navigating to Asset Management > Hardware Asset.

Fill in all mandatory fields, marked with an Asterisk.
Click on button on the top ribbon.

Form


	Note: 1) When new hardware asset is created the display name is automatically created by the concatenation of Model and Asset Tag. 2) After the new hardware asset is created the system automatically creates a corresponding configuration item and auto populates the configuration item.

Automatic Creation of the Configuration Item after the Asset record

Form

Details Section

Field Name	Description
Asset Tag	Unique Company Identifier
Assigned On	Date Asset in use
Assigned To	Establishes direct ownership
Configuration Item	System generated linkage to CMDB
Display Name	System generated name
Location	Geographic place
Model	Associated Vendor Naming convention
Serial Number	Unique Vendor Identification
Status	Current Condition
Company	Company that manufactured
Classification	Indicates the classification of the asset type.
Asset Manager	Person within an organization who manages the detailed information about the Asset.


	Required Fields: Model, Status, Asset Tag Required Fields Based on Business Rule: Sub Status, Location, Assigned To, Company

Financial Section

Field Name	Description
Cost	Price of unit
Expense Type	Accounting methods
Invoice Number	Accounting system generated tracking identifier
PO	Accounting system generated payment identifier
Vendor	Company purchased from
Department	Indicates the department within an organization who is responsible for Asset.
Cost Center	Indicates the cost center within an organization to which cost of asset will be charged for accounting purposes.

Disposal Section

Form

Field Name	Description
Disposal Date	Last date of asset ownership
Disposal Vendor	Entity that now has ownership
Retired On	Last used date
Scheduled Retired Date	Planned work stoppage
Warranty Expiration	Date vendor supports terminates

Audit Section

Form

Field Name	Description
Audit Number	Examiner tracking number
Audited By	Examiner
Last Audit Date	Previous examination
Last Audit Status	Previous examination standing


	Required Fields: Last Audit Status, Audited By

Add Attachments

Attach multiple attachments to the Hardware Asset.

Knowledge Article Tab

Attach related Knowledge Articles to the Hardware Asset record by clicking on the button.

Attach related Incidents to the Hardware Asset record by clicking on the button.

Attach related Events to the Hardware Asset record by clicking on the button.

Attach related Change Requests to the Hardware Asset record by clicking on the button.

Audit History Tab

All the changes/updates made to the asset are captured in Audit History tab.

Migrate all the retired hardware asset records created between specified range of date from the Hardware Asset Entity and store it into Hardware Asset Archive Record entity. Users with ESM Super Admin role can archive the records.

Procedure

· Navigate to Asset Management > Hardware Assets from the left navigator.

· Click on the “Archive Records” button in top navigator.

· Popup will appear.

· Select the Start Date and End Date (Range of created on dates for which Hardware Assets need to be archived).

· Click on the Submit Button.

After clicking on submit button, reconfirmation popup will appear which displays that how many total records will be archived and will prompt to confirm for archival job to start.

After reconfirmation by user, archival job will start and the user who initiated the job would receive an email and/or teams notification with the number of records archived.

Note: It will only archive those Hardware Asset records whose status are set as “Retired”.

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