Users

The Users section primarily encompasses the out-of-box User table in Dataverse. This section is an extensive repository of all user records within your Dynamics environment, and it serves as the foundation for user management and authentication.

• The User table in Dataverse includes a wealth of information about each user, such as their name, contact information, department, and login credentials. This data is essential for personalizing user experiences, facilitating efficient communication, and ensuring that users have the right access privileges to perform their tasks effectively.
• In this section, you'll find not just a list of user names, but a comprehensive profile for each individual, including their role, responsibilities, and the business unit they are associated with. Understanding these details allows you to tailor the application to meet users' specific requirements.
• Additionally, the User table plays a crucial role in managing user accounts throughout their lifecycle. From initial onboarding to eventual offboarding, it enables you to handle account provisioning, password resets, and deprovisioning efficiently. This is pivotal for maintaining data security, compliance with regulatory requirements, and ensuring a smooth transition when users join or leave your organization.
• With the User table at your disposal, you can delve deeper into each user's interactions with the ITSM application. This insight can help you track user activity, resolve issues, and enhance overall user satisfaction.

Understanding and effectively managing the User table in Dataverse is integral to ensuring the efficiency and security of your organization's ITSM environment. As you explore this section, you'll gain proficiency in utilizing the User table to its full potential, which will enable you to create a more personalized, secure, and efficient IT service management experience for your users.

To navigate to Users section, Roles and Licenses > Users.

For additional information, please consult the User Form.