IT Service Management (ITSM)
FIELD SERVICE MANAGEMENT (FSM)
Customer Service Management (CSM)
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This section defines the categories for performance appraisal goals. Manager can use these categories when assigning tasks to employees for their performance appraisal.
Navigate to Appraisal > Goals in the left navigator.
Click on the 
button on the top ribbon of the view to enter a goal. A form will appear.
| Fields | Description |
|---|---|
| Name | The name of the goal category. |
| Status | Status of the goal (Active/Inactive). |
| Type | Indicates the level of goal whether departmental, enterprise or corporate. |
| Department | Indicates the department to which the goal will be applicable if the goal type is departmental. |
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