Interacting with Request Management - Admin
To access your requests, navigate to "Request Management", then select "Requests" from the left-hand navigation menu.
In this view, you can see all the requests that have been created. To view the details of a specific request, simply click on it.
Upon clicking on a specific request record, the corresponding form will be displayed as shown below:
General
All the information pertaining to the selected request can be found in this tab.
| Fields | Description |
|---|---|
| Request Number | Defines Unique Request Number. |
| Requested For | Defines Requester Name. |
| Approval | Defines the Approval Stage. |
| Total Price | Defines total price for that request. |
| Impact | Defines the Impact. |
| Urgency | Defines the urgency. |
| Priority | Defines the Priority based on Impact and Urgency. |
| Modified On | Defines the last Modified on. |
Requested Item
All the items requested under this specific request can be viewed in this section.
Audit History
Any modifications or updates made to the request will be recorded in the "Audit History" tab. This includes the identity of the individual who made the changes, the time of the changes, and the specific fields that were updated.
The "Audit History" serves as a repository where the system stores historical information for all records. These records are intended to be retained indefinitely, enabling administrators to track the history of audited records at any time. As the volume of auditing records increases over time, direct querying of the Audit table for historical information may become less efficient.
