Notification

Creating Request.

An E-Mail notification will be sent to the user containing the details of the request and a link to access the request. This E-Mail ensures that the user is informed about the successful creation of their request and provides them with the necessary information to track and manage their request as needed.

A Microsoft Teams notification will also be sent to the person who creates the request. This notification in Microsoft Teams ensures that the requester is immediately informed about the successful creation of their request. It provides them with real-time updates and serves as a convenient communication channel for any further actions or discussions related to the request.

Request Reject Notification

When a request is rejected at the request level, an E-Mail notification and Microsoft Teams notification are sent to the user. These notifications inform the user that their request has been rejected and provide them with the necessary details regarding the rejection.

The E-Mail notification typically includes information such as the request ID, requested item, rejection reason, and any additional instructions or information deemed necessary. It ensures clear communication and allows the user to understand the reason for the rejection and take appropriate actions if needed.

The Microsoft Teams notification serves as an immediate alert, notifying the user about the rejection in real-time. It provides a convenient platform for any follow-up discussions or clarification regarding the rejected request.

By sending both E-Mail and Microsoft Teams notifications, we ensure that the user is promptly informed about the rejection and can proceed accordingly.

Here is a example of an E-Mail Notification

Here is an example of a MS-Teams Notification

Requested Item Approved Email

When a request is approved at the requested item level, an E-Mail notification and Microsoft Teams notification are sent to the user. These notifications inform the user that their requested item has been approved for further processing.

The E-Mail notification includes relevant details such as the request ID, requested item, approval status, and any additional instructions or information related to the approved item. It ensures that the user is informed about the approval and can proceed with any necessary actions or next steps.

The Microsoft Teams notification serves as an immediate alert, notifying the user in real-time about the approval of their requested item. It provides a convenient platform for any follow-up discussions or coordination regarding the approved item.

By sending both email and Microsoft Teams notifications, we ensure effective communication and keep the user informed about the status of their requested item. This allows them to stay updated and take appropriate actions based on the approval.

Here is a example of an E-Mail Notification.

Here is an example of a MS-Teams Notification.

Requested Item Reject Notification

When a requested item is rejected, an E-Mail notification and Microsoft Teams notification are sent to the user. These notifications inform the user that their requested item has been rejected and provide them with the necessary details regarding the rejection.

The E-Mail notification typically includes information such as the request ID, requested item, rejection reason, and any additional instructions or information deemed necessary. It ensures clear communication and allows the user to understand the reason for the rejection and take appropriate actions if needed.

The Microsoft Teams notification serves as an immediate alert, notifying the user about the rejection in real-time. It provides a convenient platform for any follow-up discussions or clarification regarding the rejected item.

By sending both email and Microsoft Teams notifications, we ensure that the user is promptly informed about the rejection and can proceed accordingly. This helps to maintain transparency and effective communication throughout the request process.

Here is a example of an E-Mail Notification

Here is an example of a MS-Teams Notification

Requested Item Cancel Notification

When a requested item is Canceled, an E-Mail notification and Microsoft Teams notification are sent to the user. These notifications inform the user that their requested item has been canceled and provide them with the necessary details regarding the cancelation.

The E-Mail notification typically includes information such as the requested ID, requested item name and any additional instructions or information deemed necessary. It ensures clear communication and allows the user to understand the reason for the cancelation and take appropriate actions if needed.

The Microsoft Teams notification serves as an immediate alert, notifying the user about the cancelation in real-time. It provides a convenient platform for any follow-up discussions or clarification regarding the cancelation item.

By sending both email and Microsoft Teams notifications, we ensure that the user is promptly informed about the cancelation and can proceed accordingly. This helps to maintain transparency and effective communication throughout the request process.

Here is a example of an E-Mail Notification

Here is an example of a MS-Teams Notification:

Request complete Notification

When a request is completed, an E-Mail notification and Microsoft Teams notification are sent to the user. These notifications inform the user that their request has been successfully completed and provide them with the necessary details and updates.

The E-Mail notification includes information such as the request ID, requested items, completion status, and any relevant notes or instructions. It ensures that the user is informed about the completion of their request and can review the final outcome.

The Microsoft Teams notification serves as an immediate alert, notifying the user in real-time about the completion of their request. It provides a convenient platform for any follow-up discussions or feedback related to the completed request.

By sending both E-Mail and Microsoft Teams notifications, we ensure effective communication and keep the user informed about the status of their request. This helps to ensure customer satisfaction and provides an opportunity for the user to provide feedback or address any further concerns.

Here is a example of an E-Mail Notification

Here is an example of a MS-Teams Notification

Requested Item Assign Notification

This indicates that when a requested item is made, a notification is sent out to the support group or assign to. This notification likely includes details about the requested item, such as what the request is for, who made it, and any other relevant information.