IT Service Management (ITSM)
Human Resource Service Delivery (HRSD)
FIELD SERVICE MANAGEMENT (FSM)
Customer Service Management (CSM)
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Orientation
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Orientation, in the context of employment, refers to the process of introducing and familiarizing new employees with their roles, responsibilities, the company culture, policies, procedures, and the physical workspace.Overall, orientation plays a crucial role in helping new employees transition smoothly into their roles, integrate into the company culture, and become productive members of the organization. It sets the foundation for a positive employee experience and long-term engagement.
Orientation Form

| Field | Description |
|---|---|
| Id | This is an identifier unique to the new joiner, typically used for tracking purposes within the organization. |
| Knowledge Article | This could refer to any documentation or resources provided to the new joiner during orientation to help them understand company policies, procedures, and culture. |
| Department | This field specifies the department or division within the organization to which the new joiner belongs. It helps in organizing and allocating resources effectively. |
| Employment Type | This field defines the nature of the new joiner's employment, such as full-time, part-time, contract, or temporary. |
| Duration | This indicates the expected duration or tenure of the new joiner's employment, particularly relevant for temporary or contract roles. |
| Sign Policy | This field specifies whether the new joiner needs to sign any policies or agreements during the orientation process, such as a confidentiality agreement or code of conduct. |
| Type | This could possibly be a type.(Assessment,policy and Onboarding) |
| Office Location | This indicates the physical location or branch where the new joiner will be stationed or where their primary work will be conducted. |
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