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EXM Suite

Purchase Order

Purchase orders describe which assets should be purchased from a single vendor.

For example, a company can create a purchase order to purchase ten laptops or ten servers. The information on a purchase order enables physical and financial tracking of the ordered assets.

Create Purchase Order

Navigate to Field Service Management > Purchase Order in the left navigator.

Click on the button on the top ribbon of the view.

The new purchase order form will open.

Created On, Owner

General Tab

FieldDescription
Assigned ToUser who is assigned with the purchase order.
Created onPurchase Order Created on date.
DescriptionA detailed description of the products or services being ordered, including specifications, quantities, unit prices, and any applicable codes or identifiers.
NumberUnique auto-generated purchase order number.
OwnerPurchase Order Created by person
PO DateThe date when the purchase order is created or issued.
Shipping toThe address where the ordered items should be delivered.
Short DescriptionA detailed description of the products or services being ordered, including specifications, quantities, unit prices, and any applicable codes or identifiers.
Source RequestThis field indicates for which source task it is created.
Status

Status of the purchase order. Out of box choices are:

  • Requested
  • Ordered
  • Pending Delivery
  • Received
  • Canceled

Purchase Order Line

Purchase order lines represent the specific goods or services being bought within a purchase order. A purchase order may contain numerous purchase order lines, each of which specifies a different good or service along with the appropriate amount, cost, and other relevant details.

FieldDescription
Created OnCaptures the date and time of transfer order line registration.
Expected DeliveryExpected delivery date of the order line.
NumberUnique auto-generated transfer order line number.
Ordered QuantityQuantity of the order line.
OrderedDate of placing order line.
OwnerUser who created the order line.
PricePrice per unit of the item or service.
Product ModelModel for which the order is placed.
Received QuantityTotal quantity that is received.
Ship DateDate when the order was shipped.
Status

Status of the purchase order line. Out of box choices are:

  • Requested
  • Ordered
  • Pending Delivery
  • Received
  • Canceled
Total PriceThe total price for the quantity received, calculated by multiplying the received quantity by the price.
Tracking NumberThe tracking id of the purchase order line if any.

Example Illustration

Let's say you're in charge of ordering new air conditioners from a supplier for a Field Service Management business that specializes in HVAC maintenance.

You submit a Purchase Order that includes the following information:

FieldValue
NumberPO001
VendorAC Vendor Inc.
Shipping ToYour Company Name
PO DateJune 30, 2023

The following is detailed in the Purchase Order Lines:

NumberItemQuantityPrice
POL001Air Conditioning Unit Model X10$1,000 per unit
POL002Air Conditioning Unit Model Y5$1,200 per unit
POL003Air Conditioning Unit Model Z3$1,500 per unit

The purchase order (PO001) in this illustration is made to order air conditioners from the vendor, AC Supplier Inc. The individual items being ordered are listed on the purchase order lines, together with their corresponding quantities and costs. In this instance, orders are being placed for 10 units of air conditioner model X, 5 units of air conditioner model Y, and 3 units of air conditioner model Z.

Field Service Management's purchase order and purchase order lines support effective procurement procedures by guaranteeing that necessary products or services are purchased from vendors in a timely way, enabling seamless field service activity operations.

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