Purchase Order

Purchase orders describe which assets should be purchased from a single vendor.

For example, a company can create a purchase order to purchase ten laptops or ten servers. The information on a purchase order enables physical and financial tracking of the ordered assets.

Create Purchase Order

Navigate to Field Service Management > Purchase Order in the left navigator.

Click on the button on the top ribbon of the view.

The new purchase order form will open.

Pre-Filled Fields:

Created On, Owner


General Tab

Field

Description

Assigned To

User who is assigned with the purchase order**.**

Created on

Purchase Order Created on date.

Description

A detailed description of the products or services being ordered, including specifications, quantities, unit prices, and any applicable codes or identifiers.

Number

Unique auto-generated purchase order number.

Owner

Purchase Order Created by person

PO Date

The date when the purchase order is created or issued.

Shipping to

The address where the ordered items should be delivered.

Short Description

A detailed description of the products or services being ordered, including specifications, quantities, unit prices, and any applicable codes or identifiers.

Source Request

This field indicates for which source task it is created.

Status

Status of the purchase order. Out of box choices are:

  • Requested

  • Ordered

  • Pending Delivery

  • Received

  • Canceled

Purchase Order Line

Purchase order lines represent the specific goods or services being bought within a purchase order. A purchase order may contain numerous purchase order lines, each of which specifies a different good or service along with the appropriate amount, cost, and other relevant details.


Field

Description

Created On

Captures the date and time of transfer order line registration.

Expected Delivery

Expected delivery date of the order line.

Number

Unique auto-generated transfer order line number.

Ordered Quantity

Quantity of the order line.

Ordered

Date of placing order line.

Owner

User who created the order line.

Price

Price per unit of the item or service.

Product Model

Model for which the order is placed.

Received Quantity

Total quantity that is received.

Ship Date

Date when the order was shipped.

Status

Status of the purchase order line. Out of box choices are:

  • Requested

  • Ordered

  • Pending Delivery

  • Received

  • Canceled

Total Price

The total price for the quantity received, calculated by multiplying the received quantity by the price.

Tracking Number

The tracking id of the purchase order line if any.

Example Illustration

Let's say you're in charge of ordering new air conditioners from a supplier for a Field Service Management business that specializes in HVAC maintenance.

You submit a Purchase Order that includes the following information:

Field

Value

Number

PO001

Vendor

AC Vendor Inc.

Shipping To

Your Company Name

PO Date

June 30, 2023

The following is detailed in the Purchase Order Lines:

Number

Item

Quantity

Price

POL001

Air Conditioning Unit Model X

10

$1,000 per unit

POL002

Air Conditioning Unit Model Y

5

$1,200 per unit

POL003

Air Conditioning Unit Model Z

3

$1,500 per unit

The purchase order (PO001) in this illustration is made to order air conditioners from the vendor, AC Supplier Inc. The individual items being ordered are listed on the purchase order lines, together with their corresponding quantities and costs. In this instance, orders are being placed for 10 units of air conditioner model X, 5 units of air conditioner model Y, and 3 units of air conditioner model Z.

Field Service Management's purchase order and purchase order lines support effective procurement procedures by guaranteeing that necessary products or services are purchased from vendors in a timely way, enabling seamless field service activity operations.